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Why service your boiler?

It is a requirement that your boiler is serviced at least once a year and recorded on to your boiler passport. This keeps the boiler warranty valid and maintains the maximum efficiency of your boiler ensuring your settings are correct.

What does commissioning mean?

Commissioning refers to the engineer checking the settings and controls within the boiler, to ensure that it runs to its maximum efficiency and meets current building regulations. The details of the commissioning should be completed within the boiler passport by the engineer, including the installer’s information.  The original top copy of the passport must be returned to the manufacturer. If it is a Turco Boiler, please return your paper work to Turkington Engineering, 14Tullylagan Road, Cookstown. BT80 9AZ.

What is a boiler passport?

A boiler passport is a document that is designed to ensure that all necessary information relating to the life of the boiler is correctly recorded, stored and communicated to the manufacturer. The Installer must arrange for the commissioning engineer to complete the commissioning certificate section of the passport to validate the manufactures warranty.

Red Light is on in-front of the burner and the boiler is not working, what does this mean?

The burner is failing to fire therefore the red reset button will be illuminated. This indicates that no fuel is getting to the burner. It is recommended that you contact your engineer.

I ran out of oil, the boiler system is air-locked. How do I bleed the system?

This should only be undertaken by a service engineer. If the oil level is allowed to run very low sediment can often be found at the bottom of the oil tank, which can be drawn in to the burner causing severe damage. Contact your engineer.

How often should I service my boiler?

Boiler should be serviced at least once a year this will help keep your boiler working at its best, prevent breakdowns, maximise its lifespan, keep heating bills low and will ensure it is protected by the manufacturers warranty.

What are the signs your boiler needs serviced?

· Staining on or around your boiler (yellow/brown colour)
· Black smoke or a build up of soot
· Oil burner lock-out (shut down of boiler that requires a reset)
· Unusual noises or smells

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